Browsing by Subject "operating leverage"

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ICT investment effectiveness in the South African Post Office: reconsidering the approaches of the past 20 years

Meyer, Jan A.; Lubbe, Sam; Seabelo, Matshwenyego T.; Klopper, Rembrandt (Kennesaw State University, 2015)

Organisations have invested and continue to invest considerable resources in Information and Communication Technology (ICT). Much of this investment is made on the basis of guarantee than an expected return will occur. ...