Browsing Journals by Author "10055851 - Van der Westhuizen, Gerhardus"
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The cost of banking services and the technical efficiency of a South African bank
(2008)Does the performance of one of the four largest banks in South Africa justify the customers’ complaints about the higher bank fees? Data Envelopment Analysis (DEA) was used to estimate the technical efficiency and returns ... -
Efficiency measurement of basic service delivery at South African district and local municipalities
(2009)South Africa has experienced immense changes in the postapartheid era and coordinated local public policy has sought to expand and improve the level of basic services provided to previously disadvantaged people. Local ...
