The use of disruptive information technologies for competitive advantage in the banking sector of South Africa.

Abstract

The main focus of this paper is to determine the impact of disruptive technology in the ICT environment and how new technologies can be managed in a secured architecture framework of organisations in the banking sector. Change management has a specific role to play as any introduction of new technology in the workplace is dependent on a successful change management process. Furthermore, the purpose of the research is to provide insight and principles when companies need to make informative decisions on when to implement disruptive technology. The term “disruptive technologies” is described and explained in comparison to sustaining technology. The impact of disruptive technology is discussed in terms of the business value of information technologies, the value network of the organisation, the current security framework of the information technology architecture, business processes and standards, approaches to business strategy, involvement of executive management and influence on customers and clients of the organisation.