A semantic content based methodology framework for e–government development

Abstract

The integration and interoperability of autonomous and heterogeneous electronic government (e-government) systems of government departments and agencies for a seamless services delivery to citizens through one-stop e-government portals remain challenging issues in e-government development. In recent years, Semantic Web technologies have emerged as promising solutions to these problems. Semantic Web technologies base on ontology allow the description and specification of electronic services (e-services), making it easy to compose, match, map and merge e-services and facilitate their semantic integration and interoperability. However, a unified and comprehensive methodology that provides structured guidelines for the semantic-driven planning and implementation of e-government systems does not exist yet. This study presents a methodology framework for the semantic-driven development of future e-government systems. The features of maturity models, software engineering and Semantic Web domains are investigated and employed to draw and specify the methodology framework. Thereafter, the semantic content of the methodology framework is further specified using ontology building methodology and Semantic Web ontology languages and platforms. The study would be useful to e-government developers, particularly those of developing countries where there is little or no practice of semantic content development in e-government processes as well as where little progress has been made towards the development of one-stop e-government portals for seamless services delivery to citizens. Part of the study would also be of interest to novice Semantic Web developers who might use it as a starting point for further investigations.